All vendors must be able to accept a credit card payment for the balance due beginning on January 1st, 2019. (Learn More)

In most cases you will collect payment for the balance due directly from the customer. You must allow every customer the option to pay by cash or credit card. You may, at your discretion, accept a check for payment.

It is your obligation to complete the work order provided and collect payment from the customer directly. In cases where you need to process a credit card payment on your behalf (as detailed below), you must complete our work order on site and submit it to us within (3) business days. is not responsible for collecting payment from the customer if you fail to meet these requirements.

Credit Card Acceptance

Credit card acceptance includes Visa, MasterCard, Discover and American Express. If you do not accept credit cards directly, or if you do not accept all of the credit cards listed, you must allow to process the transaction on your behalf, in conjunction with our Credit Card Acceptance Policy (below).

 Vendor DOES Accept Credit Cards

  • Process the final bill however you normally process credit cards
  • Do NOT charge a credit card percentage fee, it is a violation of our Supplier Agreement
    (Example: 3% surcharge to cover processing costs)

 Vendor Does NOT Accept Credit Cards

At the completion of the move you can accept a credit card payment using the written authorization provided on the work order. Here's how it works:

 Refer to the Supplier Agreement for additional billing policies.