Our cancellation policy varies by the amount of notice provided, as detailed below.
7 Days (Or More) Notice
There is no fee to cancel your reservation when at least (7) days notice is provided. Your deposit will be fully refunded.
Less Than 7 Days Notice
A $50.00 (per reservation) cancellation fee will be charged in the event that you need to cancel your reservation and are providing less than (7) days notice. The cancellation fee will be subtracted from your original deposit amount and the remaining balance, if any, will be refunded to your credit card.
Less Than 24 Hours Notice
Cancellation requests received less than 24 hours prior to your scheduled service are subject to a $150.00 (per reservation) No Show Fee, in addition to the $50.00 cancellation fee.
How To Cancel
You can submit a cancellation request by calling (888) 354-8303 or by emailing firstname.lastname@example.org. Please be sure to include your confirmation number as this will be necessary to process your request. Please note it may take up to 48 hours to process your cancellation request.
View our policy for cancellations as a result of reservation abandonment.