An account may be deactivated for many reasons,
often due to violating our Terms of
Service or if the mover performed
poorly on our marketplace. Poor performance is
most often attributed to customer rating,
acceptance rate, response rate, cancellations
and no shows.
Our Vendor Support Managers routinely audit
mover accounts. These audits are part of an
effort to ensure customer satisfaction, and
that you uphold our Terms of Service.
Can My Account Be Reactivated?
An account may be eligible
for reactivation, but this depends on the
factors that led to the deactivation.
If your account has been deactivated and you'd
like to determine if it can be reactivated,
Vendor Support at (888) 354-8303 or submit a