Our Vendor Support Managers routinely audit vendor accounts. These audits are part of an effort to ensure customer satisfaction, and that you uphold our Terms of Service.

An account may be deactivated as a result of a poor performance score, which includes indicators such as your response and acceptance rate, or any violation of the Terms of Service. An account may be eligible for reactivation, but this depends on the factors that led to the deactivation.

To discuss reactivating your account contact Vendor Support at (888) 354-8303 or submit a ticket.