Movers listed on have a lot of control over how they appear in results. This includes their ability to work on certain days, like Sunday, how far they are willing to travel, what heavy items they move and so on. When a mover is shown in results with the message "Does Not Meet Filter Criteria" it means that one or more of your search parameters conflict with their settings.

For your convenience we display all of the reasons why the mover was filtered from results, an example of this is shown below. You can resolve this issue by modifying your search parameters to avoid these conflicts.

An example of a mover profile being filtered from results

Criteria for Filtered Results

There are many different reasons why a mover may have been filtered from your search. We've identified each reason below along with methods of resolving them.

Day Of The Week

Some movers do not work Saturday's or Sunday's. Additionally, some movers do not service same day or next day requests. Change the date used in your search to resolve this issue.

Exceeds Max Distance for 2-Hour Minimum

The mover does not travel to your location for a 2-Hour Minimum. Increase the number of hours used in your search to resolve this issue.

Service Not Offered for 'X Movers'

The mover does not currently provide that number of movers. Change the number of movers used in your search to resolve this issue.

Service is Not Offered

You will typically see this message when you have applied a service or equipment filter to your search. For instance, if you have selected Floor Dolly you will see this message if the mover does not provide a floor dolly. Update the search filters used in your search to resolve this issue.

Heavy Items Moving Service Not Offered

The mover does not provide service for one or more of the heavy items you have selected. Be sure to read the filtered message carefully, as the mover may be capable of moving the heavy item under different circumstances. For instance, the mover may move upright pianos but requires a minimum of 3 movers. Change your heavy item details or the number of movers used in your search to resolve this issue.