To begin configuring your hourly rates you should first log in to your supplier account. Then navigate to: My Locations  Rates

 Watch our tutorial video.

1 Crew Size

Begin by selecting the crew size you want to configure. You can configure rates for up to 12 movers and we encourage you to set rates for every crew size you offer.

 Every active location associated with your account is required to have a rate for 2 Movers.

2 Max Distance for 2-Hour Minimum

This is the maximum distance you are willing to travel to service a 2-Hour Minimum. Anything beyond the number of miles you set will exclude your company from results unless the customer is requesting at least 3 hours of service.

You may configure a unique setting for each crew size. Additionally, you now have an Always Require option, which is essentially the same as 0 Miles.

Example: You've configured this setting as 30 miles and the customer is requesting two hours of service. As long as the customer's location is less than 30 miles from your location you will show in our results. If the customer's location is further than 30 miles you will be excluded from our results.

3 Your Rates

For each crew size you can set the total amount you want to charge for the minimum hours, which could be 2 or 3 hours based on your 'Max Distance for 2-Hour Minimum' setting. You will also enter the additional hourly rate that applies after the minimum hours.Don't forget to factor the fee into your rates. You can see how the fee affects the total amount you will collect using the Sample Invoice after you have saved your settings.

If your 2-Hour Max Distance is set to Always Require then the amount you enter for the minimum time will reflect three hours. The question will update automatically to read, "Amount to charge for (# movers) for the first 3 hours.

Using the amounts shown in the screenshot above, the Sample Invoice reflects how much you would clear for a three hour move. Remember that the Sample Invoice does not factor in a travel charge or any additional fees based on your Services settings. That amount would be added to the You Clear amount.

The fee is a flat amount based on the number of movers. The Sample Invoice will always show the correct fee based on the crew size you are editing.

Video Tutorials

Introduction to Rates

Advanced Services & Rates