If you've sent a booking request to a mover and they are unavailable for your date or time:
- Discuss alternate availability options with the mover directly. Sometimes a minor change to the originally requested date or time will allow the mover to accept the request
- If alternate availability is not a possibility the mover can decline the request or you can withdraw (cancel) it
- Once the request has been declined or withdrawn you can submit another request to the same mover (with a different date or time), or you can select a different mover
Keep in mind: Your credit card will not be charged if your booking request is not accepted or withdrawn.