If you've sent a booking request to a mover and they are unavailable for your date or time:

  1. Discuss alternate availability options with the mover directly. Sometimes a minor change to the originally requested date or time will allow the mover to accept the request
  2. If alternate availability is not a possibility the mover can decline the request or you can withdraw (cancel) it
  3. Once the request has been declined or withdrawn you can submit another request to the same mover (with a different date or time), or you can select a different mover

Keep in mind: Your credit card will not be charged if your booking request is not accepted or withdrawn.