When submitting a schedule request online you should select your preferred move date and arrival window. Once your request has been submitted we will confirm that we have the moving date and time requested available. We will not process your request or charge your credit card until availability has been confirmed.
In the event that we do not have availability for your requested date or time we will notify you immediately and provide you with alternative options. You will then have the opportunity to approve or decline the alternate options. If you decline you can be assured that you will not be charged any fees.