It's safe to assume that most customers will need additional time beyond the minimum hours. Instead of forcing you to decide ahead of time if additional hours are needed, we allot a certain amount of time based on the details you have provided us with. It is important to remember that you are not required to use any additional hours unless you need them, regardless of how much time we allot internally. For example, if you hired our 2 Mover / 3-Hour Minimum service to load a 26' truck we would normally estimate five hours (internally) for a full truck load.
If you do end up needing additional time you will be billed the 'Additional Hourly Rate' listed on both the quote and confirmation emails.