We send an email requesting feedback to every customer two days after the move date. If the customer submits a review for your company you will receive an email notification.
Your Review Summary
Log into your account and navigate to
My Locations Customer Reviews. Here you can view a summary of all reviews in a table format.
Viewing Details & Responding
You can view additional details for each review by clicking the
Review Id. You also have the ability to respond to the review, which will be shown on your public profile.
Your Company Rating
Every customer review affects your overall rating, which can be a value of 1 to 5 (5 being the highest, 1 the lowest). You can see your current rating in
My Locations or by visiting your public profile.