An arrival window is a block of time in which
the movers may arrive. The various scheduling
options for arrival time are detailed
The Importance of Arrival Windows
Think of the movers as an airplane (or
airline). Every day they encounter countless
opportunities to delay their schedule -
weather, traffic, unprepared customers, etc.
Once a delay occurs it generally ripples
through the schedule and ultimately will
impact the entire schedule. By scheduling an
arrival window the movers are able to provide
a reasonable expectation of their arrival
time, even if minor delays occur.
Arrival windows are commonly two-hour blocks
but could be up
to six hours. For example, an
8am-10am arrival window means that the movers
can arrive anytime between 8am and
Typically an arrival window of one hour. This
is most common when the move has time
restrictions, such as a reserved elevator or
A firm time is an exact start time. Typically
only available for special situations.