You can block dates and times that you are
unavailable using your availability calendar
which can be accessed by clicking "Calendar"
from your Dashboard.
In This Article
- Block
A Full Day
- Block
A Partial Day
- Edit
an Existing Record
- Override
My Hours of Operation
- I
Am Unable to Save
Block A Full
Day
- Double click (or 'press & hold' on mobile) on
any date cell in your
calendar. You can also click the "New
Event" button
- Set the start and end dates to be the same.
- Leave All Day checked
- Appt Type: Blocked
- Save
Block Consecutive Days
- Double click (or 'press & hold' on mobile) on
any date cell in your
calendar. You can also click the "New
Event" button
- Set the start and end dates.
- Leave All Day checked
- You can also uncheck the 'All Day' box and block time ranges (ie: if you wanted to block off from 12pm one day through 3pm the following day)
- Appt Type: Blocked
- Save
Block A
Partial Day
A partially blocked day should be used when you
are unavailable for only part of the day. When
you block a partial day your company can still
be booked, but only for times that you are
available.
- Double click (or 'press & hold' on mobile) on
any date cell in your
calendar. You can also click the "New
Event" button
- Uncheck All Day
- Set the start and end date/time that you
want to block. Hint: In the example provided above, the
start time would be 12pm and the end
time would be 7pm. The start and end
dates would be the same
- Appt Type: Blocked
- Save
Override
My Hours of Operation
Your HOO can be overridden to extend your available hours using the
availability calendar. If you need to block times within your HOO, you would use the blocked option.
- Double click (or 'press & hold' on mobile) on
any date cell in your
calendar. You can also click the "New
Event" button
- Set the start and end dates to be the same.
- Leave All Day checked
- Appt Type: Operation Hours Changed
- Save
Edit an
Existing Record
- Double click (or 'press & hold' on mobile) on
the record that you want
to edit
- Edit the record as needed
- Save
I Am Unable
to Save
There are two main reasons why you will be
prevented from saving a new record:
Past
Date:
One or both of the
dates you've entered is a past date. A record
for a past date cannot be saved.
Conflict With
Existing Record:
A day can only have
one blocked date record. If your new record
overlaps the existing record it will be
flagged as a conflict, which will prevent your
new record from being saved. To resolve this
you should either:
- Edit the new record so it no longer
conflicts with the existing record
- Close the new entry prompt and edit or
delete the existing record to eliminate
the conflict. Then add the new record