You will collect payment for the balance due directly from the customer. You must allow every customer the option to pay by cash or credit card. Credit card acceptance includes Visa, Mastercard, Discover, and American Express. You may, at your discretion, accept a check for payment.

Keep In Mind: A credit card processing fee cannot be added if the customer wants to pay by credit card.

Payment Apps

A third-party payment app (Venmo, Apple Pay, Google Pay, PayPal, Zelle, CashApp, etc) can only be used in lieu of a traditional credit card processor when:

  1. You have communicated to the customer your preference to use a payment app prior to their move date
  2. The customer has agreed to pay their balance via your preferred app

If the customer does not agree to use a payment app then you are still required to accept credit cards using a traditional processor (e.g. a mobile swipe device or similar).

How to Clean Your Card Reader

  • Make sure to disconnect and turn off equipment first
  • Do not use solvents, detergents, or abrasive cleaners
  • Using a lightly damp microfiber cloth (recommended), wipe down equipment
  • After cleaning, the equipment may be disinfected using a suitable alcohol-based wipe or disinfectant applied to a microfiber cloth. A soft cloth dampened with rubbing alcohol (70 percent isopropyl alcohol or disinfectant wipes are recommended), making sure not to drip liquid into any openings
  • Never spray your equipment directly
  • Avoid paper fiber materials like a tissue or a paper towel, as they’re more abrasive and can leave scratches
  • Let them dry completely before use

Accepting Credit Cards for Payment

If you are not already accepting credit cards, or if you are considering a change from your current payment processor, recommends Square.

Some benefits of choosing Square as your payment processor include:

  • Get your money in your bank account as soon as the next business day (or instantly for a 1% fee)
  • There aren’t any statement fees, chargeback fees, or any other small-type, weird-word fees. You pay only when you make a sale
  • Accept payments wherever you are, even when you don't have an internet connection

Get Started With Square

Refer to the Supplier Agreement for additional billing policies.