You will collect payment for the balance due directly from the customer unless it is a "Do Not Bill" (DNB) job.

When to Collect Payment

Once the move is finished, you will complete the work order and calculate the final bill on-site. Never attempt to collect payment before services have been provided.

Remember to have the customer sign the paperwork before leaving the job site and upload the paperwork as soon as possible.

Accepted Payment Methods

You must offer customers the option to pay with a credit card (Visa, Mastercard, Discover, and American Express).

You may use an alternative payment method if agreed upon before the move date.

  1. Cash
  2. Check
  3. Payment apps like Venmo, Apple Pay, Google Pay, Zelle, etc.