The travel charge is the total fee
calculated by our system to compensate you for
travel to/from the customer's location. The
travel charge represents the combined total of
your calculated travel fee and surcharge settings.
This article will help you understand the two
components of the travel charge. Click the Learn More buttons below for additional
information about configuring these
The core component of the travel charge, these
settings are meant to help you cover expenses
associated with driving to/from the customer's
location. You have the ability to configure
these settings based on per mile or flat rate methodology.
A surcharge allows you to set an additional fee
for specific zip codes. This feature is ideal
if a segment of your service area has a higher
cost of servicing, such as tolls and ferries.
We designed the surcharge feature to allow you
to target specific zip codes without impacting
areas that don't cost more to service.