Your location profile can be found on the first tab in your My Locations view. Here you can see a snapshot of how your location is performing and configure important information about the location. It's imperative that you keep your information up-to-date at all times.

Who to Contact

For each location you can designate a primary and secondary contact person, as well as how they can be contacted. Email notifications for all system emails will be sent to the email addresses provided here. Simply put, this information tells us who we should contact at this location, and how we should contact them.

Accurate Contact Details: Effective customer communication is very important. After you accept a booking request the customer is provided with the contact information in this profile. Make sure the contact names and phone numbers are always up-to-date!

Your Location

The address you provide here is what we use to determine where you are, so we can include you in our results when a customer is looking for service in your area. The distance to/from a customer location and the travel charge we calculate is based on the address listed here. Therefore, the address listed should be the actual location that your movers dispatch from.

Introduce Your Company

Your profile description gives you a chance to make an impression on prospective customers. Tell the world why they should choose your moving company and not your competitor.

Your Performance Summary

A quick snapshot of how your location is doing, the performance summary provides helpful statistics. Here you can see how many requests the location has received, as well as your responses to them. You will also find your core performance scores - customer rating, acceptance rate, and response rate.

Image Placeholder