An account may be deactivated for many reasons,
with performance being the most common. Poor
performance is
most often attributed to customer rating,
acceptance rate, response rate, cancellations
and no shows.
Our Vendor Support Managers routinely audit
mover accounts. These audits are part of an
effort to ensure customer satisfaction, and
that you uphold our Terms of Service.
Can My Account Be Reactivated?
An account may be eligible
for reactivation, but this depends on the
factors that led to the deactivation and if
your account has an outstanding
balance.
If your account has been deactivated and you'd
like to determine if it can be reactivated,
contact
Vendor Support at (888) 354-8303 or submit a
ticket.