An account may be deactivated for many reasons,
with performance being the most common. Poor
performance is often attributed to
customer rating,
acceptance rate, response rate, cancellations,
and no-shows.
Our Vendor Support Managers routinely audit
mover accounts. These audits ensure customer
satisfaction and
that you uphold our Terms of Service.
An alert will be visible on your dashboard if
your account has been made inactive.
And your location status will be set to
inactive and locked.
Can My Account Be Reactivated?
Your account may be eligible
for reactivation, but this depends on the
factors that led to the deactivation and if
your account has an outstanding
balance.
If your account has been deactivated and you'd
like to determine if it can be reactivated,
contact
Vendor Support at (888) 354-8303 or submit a
ticket.