Not showing up for a reserved move is a serious
matter that adversely affects your customer,
and negatively impacts customer trust and
confidence in MovingLabor.com. We take no
shows very seriously, and your account
may be penalized, suspended or deactivated as
a result of a no show.
What Is Considered A No Show?
A no show is when your customer reports that no
one showed up on their reserved date and time.
Or if you are extremely late and the customer
decides to cancel their reservation.
See Also: Unable to Service a Reserved Move
How Can I Avoid A No Show?
We understand that unavoidable situations may
arise which could result in being unable to
service a customer's reservation. The most
important thing for you
to do is to communicate the issue to both the
customer and MovingLabor.com.
Am I Penalized for A No Show?
If we determine that you failed to show up for
a reserved move your account will be
penalized. Any penalties imposed will be
applied on a case-by-case basis, and can
include one or more of the items listed
- A no show will impact your
quality rating and is a major factor in
determining how your company ranks in
- No Shows are visible to potential
customers on your company profile
- You must reimburse
MovingLabor.com the deposit amount
was refunded to the customer
- Vendor Support will immediately open an
investigation, and your account will be
suspended until the investigation has been
- If we decide to reinstate your
account, but fees are still owed, the
account will remain suspended until we
have been fully
- If we decide not to reinstate your
account it will be deactivated indefinitely