All Articles
-
Availability Settings
-
Booking Request Vs Reservation
-
Credentials Overview
-
Health and Safety Standards (Covid-19)
-
Image Gallery
-
Is My Moving Company Qualified?
-
Location Settings
-
Logging in to Your Vendor Account
-
Overview of Services
-
Performance Scores
-
Setting Your Mover Rates
-
Travel Charge Overview
-
Who Are The Movers?
-
Background Check
-
Hours of Operation and Arrival Windows
-
How To Set Your Travel Fee
-
Image Guidelines
-
Modify or Reschedule
-
Reset Or Change Your Password
-
Service Rules: Heavy Items
-
Understanding Max Distance
-
Where Are My Booking Requests?
-
Working With Locations
-
Availability Calendar
-
Business License
-
Cancel My Reservation
-
Change My Username
-
Honoring Your Pricing
-
I Have Questions About Listing My Company
-
Image Moderation
-
Location Status
-
Responding to a Booking Request
-
Service Rules: Equipment & Materials
-
Hourly Rate Premiums
-
How Do I List My Moving Company?
-
How To Configure A Surcharge
-
Insurance
-
Managing Multiple Locations
-
Managing Your Availability Calendar
-
Minimum & Additional Hours
-
Service Rules: Specialty Items
-
Cannot Submit Application, 'You Already Have An Account'
-
How to Add Locations
-
How to Download a Work Order and Add Private Notes
-
Name Registration
-
Service Rules: Specialty Services
-
Calendar Feed Setup
-
How Do I Submit Credentials?
-
How To Add/Update A Credential
-
How to Complete Your Application
-
How to configure services settings
-
Updating My Address
-
Check Your Application Status
-
Do My Credentials Expire?
-
Piano Moving
-
How Long Will it Take to Review my Application?
-
Can I Edit & Resubmit My Application?
-
Filtering of My Profile in Search Results
-
Get More Jobs: Your Profile Vs. The Competition
-
What Factors Affect My Rank In Search Results?
-
Additional Hourly Rate
-
Are different price or package options available?
-
Are the movers background checked?
-
Are the movers bonded?
-
Are the movers insured?
-
Are there any hidden fees?
-
Are you affiliated with U-Haul®?
-
Booking Request: Declined or Expired
-
Booking Request: Included & Available Options
-
Booking Request: Payment Error
-
Booking Request: Response Period
-
Booking Request: What Each Status Means
-
Bug Reporting (Website Issue)
-
Can I Change My Company Name?
-
Can I contact the movers directly?
-
Can I edit my review?
-
Can I Help The Movers?
-
Can I keep clothes in my dresser drawers?
-
Can I load in one state and unload in another?
-
Can I review my movers?
-
Can I schedule loading and unloading on the same day?
-
Can I schedule movers for weekends or holidays?
-
Can I schedule movers if I won't be at the location?
-
Can I set my own hourly rates?
-
Can I setup text message (SMS) notifications?
-
Can I use a different payment method for the balance?
-
Can My Account Be Deactivated?
-
Can the movers drive my rental truck?
-
Can the movers install the bulkhead in my trailer?
-
Can the movers operate a forklift?
-
Can the movers pack boxes?
-
Can you bill my credit card for the balance?
-
Can you help me choose a truck or storage company?
-
Can you load my vehicle into a shipping container?
-
Cancel A Booking Request
-
Cannot View PDF's (Safari Browser)
-
Change My Quote Details
-
Changes to How Vendors Collect Payments in 2019
-
Collecting Payment
-
Communicating With MovingLabor.com
-
Company Description
-
Completing the Work Order (Correctly)
-
Customer Communication: Best Practices
-
Customer No Show
-
Customer Summary (Confirmation)
-
Delete My Profile
-
Disconnect & Reconnect Appliances
-
Do I need a parking permit?
-
Do I need rope or tie downs?
-
Do you charge a travel fee?
-
Do you come to my home to issue a quote?
-
Do you provide a moving truck?
-
Do you provide lumpers for moving companies?
-
Do You Service Canada?
-
Do you service my area?
-
Earning Profile Badges
-
Flight of Stairs
-
Getting Started: How to Configure Your Account
-
Heavy Items
-
Help Receiving Emails From Us
-
Help with e-sign documents
-
How Can I Find My Public Profile?
-
How Can I Pay the Balance Due?
-
How can I request a certificate of insurance?
-
How do I get paid?
-
How Do I Pack a Flat Screen TV?
-
How Do I Request a Receipt?
-
How do I reserve more than the minimum hours?
-
How do I schedule if I don't know when my shipment will arrive?
-
How do I schedule if I have a reserved elevator?
-
How do I schedule with a live load?
-
How Far in Advance Should I Schedule Movers?
-
How long will my move take?
-
How many movers do I need?
-
How many moving boxes do I need?
-
How much does moving labor cost?
-
How to Rebook with Another Mover
-
How to Submit High Quality Documents and Images
-
Introduction to SPP
-
Is a deposit required to reserve my move?
-
Is My Information Safe?
-
Is my Move Date Available?
-
Is There A Minimum Time Requirement?
-
License & Insurance
-
Modify A Booking Request
-
Most Common Checkout Questions
-
Moving a Motorcycle, Riding Lawn Mower, ATV or Similar
-
Moving on a Military Base
-
My Address Is Not Recognized
-
My Application Has Been Approved, Now What?
-
Parking Obligations
-
Performance of Labor-Only Services (Expectations of Vendor)
-
Promote Your Profile
-
Public Profile Overview
-
Quote Expiration
-
Reassigned Booking Request
-
Release Notes
-
Report An Inappropriate Review
-
Resolving a Bad Customer Review
-
Resolving Address Validation Issues
-
Same Day & Next Day Moves
-
Scheduling Accepted Moves: Minimums Vs. Realistic Expectations
-
Services NOT Provided
-
Should I tip the movers?
-
Submit A Booking Request
-
Submit a Completed Work Order
-
Terminology & Definitions
-
Unable to Service A Reserved Move
-
Understanding "Does Not Meet Filter Criteria" In Results
-
Understanding Arrival Windows
-
Upload Job Photos
-
Using a Mobile Device to Complete a Work Order
-
Vendor Guide to SPP: Program Changes
-
Vendor No Show
-
Vendor Tax Documents
-
View and Respond to Customer Reviews
-
What are the Badges on Mover Profiles?
-
What equipment will the movers provide?
-
What exactly do you do?
-
What happens if my items are damaged?
-
What if I am using an international shipping container?
-
What if I have items in my attic?
-
What if I have multiple name registrations?
-
What if I need more than 4 movers?
-
What if I need packing materials?
-
What If I Only Need One Mover?
-
What if I only want the movers for the minimum time?
-
What if my Move Date or Time is not Available?
-
What if my move has multiple locations?
-
What if My Mover Doesn't Show Up?
-
What if my truck breaks down or my shipment is delayed?
-
What if there is bad weather on my moving day?
-
What is a Performance Violation?
-
What is an arrival window?
-
What is considered a local move?
-
What is the difference between a travel fee and drive time?
-
What size moving truck should I rent?
-
When does billable time begin?
-
When is my credit card charged?
-
When is the Peak Moving Season?
-
When will I receive payment?
-
Why do I Have an Outstanding Balance?
-
Why does my location require a travel fee?
-
Why Was My Application Rejected?
-
Why was my credential rejected?
-
Why would I need movers without the truck?
-
Will the movers assemble/disassemble furniture?
-
Will the movers hang TV's, pictures, mirrors or art?
-
Will the movers pad and wrap my furniture?
-
Will the movers put my items in the correct rooms?
-
Your Price in Search Results (Rate Calculation)